The Healthy Chic's

FAQ's

THC-Free. Shipping information. The Healthy Chic’s Product

How long does it take to receive my purchased item(s)?

You can expect a delivery time of 3-5 business days after purchase. Please note that processing your order may take up to 24 hours. Tracking information from the carrier might not be available immediately.

Does The Healthy Chic’s™ ship to all 50 states?

We ship our all-natural products to all 50 states except for lowa, Idaho, Nebraska, North Dakota. Because The Healthy Chic’s™ products contain no detectable traces of THC, we are allowed by U.S. Federal law to conveniently ship to your doorstep other than the exception above.

Can I purchase The Healthy Chic’s™ in a store?

Not at the moment, but we are currently working with multiple retailers interested in carrying our THC-free hemp extract products. Once those contracts are secure, we will update the website to list those businesses for retail sale. Until then, The Healthy Chic’s™ can only be purchased online.

Can I return a product?

Yes! Under certain conditions, we will accept returns. We leave it up to our customers to know the specific laws surrounding hemp in their country, which may be separate from marijuana laws. If your order is not delivered for any reason, we are happy to take the necessary next steps. Please ship returns to 309 Bold Sundown, Liberty Hill, Texas 78642.

How are my items shipped?

All items ship via USPS Priority Mail or UPS Ground. Please allow 3-5 business days for delivery.

How do I return an item?

We do have a 30-day return policy on unopened or defective products. If you receive damaged or defective items, please contact us at info@thehealthychics.com within five (5) days of the initial purchase date. All damaged and/or defective items must be returned . All damaged and/or defective items must be returned within thirty (30) days of the initial invoice date. Upon receiving returned damaged and/or defective items, we will examine the items and determine whether you are entitled to a replacement or credit. If 30 days have passed following the initial purchase date, we cannot offer returns or exchanges. A 15% restocking fee may be assessed on all returns authorized within 30 days or less from the original invoice date if the return is not a manufacturer’s defect.

Can I Exchange an Item?

If your item is incorrect, defective, or damaged upon arrival, we will exchange your item at no additional cost to you.

When should I expect to receive my refund?

You should expect to receive your refund within four (4) weeks of giving your package to the return shipper; however, majority of the cases, you will receive your money quicker. This period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

If, for any reason, you do not receive your refund after 14 days, please contact us at info@thehealthychics.com and let us know. We will do everything in our power to resolve the issue immediately.

What is Hemp Extract?

Hemp extract is an oil derived from the industrial hemp plant. This oil can be used for various purposes, the most popular being consumed as a wellness supplement for the cannabinoids, phytocannabinoids, Cannabidiol (CBD), and more.

What is CBD from Hemp Extract?

Cannabidiol (CBD) is a phytocannabinoid discovered in 1940. It is one of 113 identified cannabinoids in cannabis plants and accounts for up to 40% of its extract.

CBD from Hemp Extract vs. Marijuana-derived Cannabinoids: Are they the same?

CBD is the same, whether it comes from marijuana or hemp. Marijuana has fewer non-psychoactive cannabinoids and contains high amounts of tetrahydrocannabinol, or THC – the compound that gets users “high” when taking it. Since hemp contains many more non-psychoactive cannabinoids, it’s preferred to use CBD from hemp extract oil. All The Healthy Chic’s™ products are made from 100% hemp and are guaranteed to be free of THC.

Do the Healthy Chic’s™ Products contain THC?

No. All The Healthy Chic’s™ products are made from 100% hemp and are guaranteed to be free of THC.

Will CBD from Hemp extract get me “High”?

No, CBD from Hemp Extract will not get you “high.” Our broad-spectrum products do not contain THC and have no psychoactive effects. We recommend speaking with a trusted medical professional before embarking on your holistic journey. Although hemp extract is generally considered safe, it could also interfere with your body’s ability to process certain pharmaceutical drugs. Both PCR and grapefruits inhibit cytochrome p450, so take extra precautions if you are on a medication that comes with a warning not to consume grapefruit. Topical or inhaled products could help minimize this interaction.

What is Endocannabinoid System(ECS)?

The Endocannabinoid System, or ECS, is your body’s regulatory system. It helps maintain homeostasis between the central nervous system, the immune system, and many other systems that make up a person’s body. Our body produces endocannabinoids, which interact with the phytocannabinoids found in hemp and CBD products to maintain that balance.

What are Cannabinoids?

Cannabinoids are a type of fatty compounds found in the human body, various plants, and hemp. They are the most abundant chemical compound in the cannabis plant. With more than 80+ identified cannabinoids, these play an important part in the balance and health of the human body and are supplemented by the use of hemp extract.

What is the difference between isolate, broad-spectrum and full-spectrum hemp extract?

There are many types of hemp extract oil on the market, including full-spectrum hemp extract oil, broad-spectrum hemp extract, and hemp extract isolate. Full-spectrum hemp extract contains less than 0.3% THC and includes most hemp-derived cannabinoids. This allows for the entourage effect and your body to get the most from our hemp extract oil. Broad-spectrum hemp extract oil is essentially full-spectrum, except it’s refined further to remove as much THC as possible from the final product. Hemp extract isolate removes all compounds, including THC, from a full-spectrum oil so that it’s 99% pure PCR oil.

Is CBD from Hemp extract legal?

The U.S. Farm Bill has legalized industrial hemp (less than .3% THC) in the U.S. However, the FDA still considers CBD a pharmaceutical drug. We recommend checking with your state and local authorities on the status as the Farm Bill left many questions unanswered and states are still determining regulation.

Will CBD from Hemp Extract help my condition?

Due to federal regulations, we cannot claim whether or not natural hemp extract can help with specific ailments. We do, however, urge everyone to research the widely available information online. You can easily find many resources about hemp extract and its possible benefits.

What are benefits of CBD Skincare?

Research suggests that CBD is mostly known for calming and soothing stressed skin by working with your body’s endocannabinoid receptors.

When applied to the skin, CBD is known to:
Reduce irritation
Soothe redness
Minimize puffiness
Balance oil production
Repair damage
Diminish the look of fine lines and wrinkles by enriching natural and organic ingredients with high-potency CBD; your skin will experience many benefits such as hydration, rejuvenation, repair, and maintenance.

What if I have Sensitive Skin?

We suffered from skin issues ourselves, like eczema, psoriasis, rosacea, acne, allergies, and scent sensitivity! CBD’s soothing properties provide minimizing redness and reactivity as well as being hypoallergenic, making it unlikely to cause any irritation or sensitivity. However, we recommend checking the ingredients on our product pages before purchasing. Look for other ingredients that may cause a reaction to your individual skin type.

Can Pregnant Woman use CBD?

Unfortunately, at this time, there is no clear answer, and only you and your doctor can decide if CBD is suitable for use during pregnancy or while nursing. If you are pregnant or nursing and would like to try adding CBD to your self-care routine, we recommend you talk to your doctor before using any CBD product. Make sure to mention what kinds of products you are looking to use, and your doctor will need detail to help you make an informed decision about uses.

How do I locate the Laboratory Certification?

1. Locate the Q.R. Coding on your CBD product, whether it’s on the packaging or on the product labeling.

2. For an iPhone, use the camera and for an Android, use any Q.R. scanner code.

3. (For Android) Holdover product Q.R. code, choose Browse Website, enter the keyword of the product, then click on the Lab Cert (Laboratory Certification) for your product.

Are you sure there isn’t any THC in your products?

All of our products come with certified 3rd party lab testing to ensure your products are completely safe. Our bottles have Q.R. codes that link back to the testing to show you our products are THC-free.

Do you make your products in Texas?

All of our products are currently sourced from Can-Tek Labs™ out of Oklahoma City, Oklahoma. Can-Tek Labs™ is an FDA-registered facility and the largest fully vertically integrated grower, manufacturer, supplier of Hemp Extract in the USA.

Where does your hemp come from?

Our hemp is sourced in the USA from Hempyre Genetics™, the same company that owns and operates Can-Tek Labs™. Hempyre Genetics™ practices are U.S. Farm Bill compliant. The certified hemp used in our company’s blends is grown organically, contains no pesticides, no fungicides, no heavy metals, and is free from mildew and mold, and can provide a 3rd party lab test on any of our available products. All of our products are made with US-grown hemp. We test each batch 3 times (triple the industry average) to ensure maximum potency. We partner our CBD with a concentrated blend of botanicals that boost CBD’s soothing and balancing mission.

Why should you trust the Healthy Chic’s™?

All of our products are made with US-grown hemp. We test each batch 3x (triple the industry average) to ensure maximum potency. Our partners in the Hemp space are leaders in the industry with university-backed research and patented strains of hemp, ensuring you the highest quality product found in the United States. We are the only company in the world using a patented/ proprietary technology that can completely remove the THC from our oil while leaving it untouched and undisturbed. The other naturally present synergistic cannabinoids and terpenoids that produce the sought-after entourage effect.